Changes to services and pricingJuly 2015
From 1st July, TalkTalk will stop providing a service called "Free local calls". These changes won't impact evening and weekend* or/and Anytime call plans.
*For calls made from 7pm - 7am - Monday to Thursday and from 7pm Friday to 7am Monday.UK calling - 1st July
Numbers starting with 08, 09 and 118 are referred to as Non geographical numbers. These are often used to contact Banks, Government Services or to vote in TV shows. From 1st July, Ofcom is changing the way these calls are charged, making them simpler to understand. These changes have been communicated through a campaign called UK calling (www.UKcalling.info )
Call charges for these numbers will be made up of 2 parts; Access charge (charged by your provider ) + Service charge (charged by the owner of the number you are calling).
|Non geographical numbers||TalkTalk Landline Access charge from 1st July||TalkTalk Mobile Access Charge|
|Numbers starting with 08~/09/118||5p per minute||20p per minute|
~08 numbers - Excludes 0800 and 0808 numbers (free phone). All calls will be charged an access charge + Service charge - for full list of current charge bands, please click HERE
Calling us at TalkTalk from your landline will still remain Free of charge.
Some of our mobile packages will be increasing in price by up to 50pJune 2015
Calls, Broadband and TV changes - From 27th April
|Package name||Increase||New price per month (excl line
|Essentials Broadband and calls||+£1.50||£10|
|Plus Broadband and calls||+£1.50||£20|
|Other packages *||+£1.50||various, please check MyAccount|
*Excludes AOL packages, TalkTalk calls only and TalkTalk calls and line rental packages.
New prices quoted from 1st June
|Package name||Early termination charge|
|Essentials (Phone and broadband Or TV)||£14.50|
|Plus (Phone and broadband Or TV)||£22.00|
Services no longer providedMay 2015
From 8th May:
Calls to 118508 will cost £2.74 for a one minute call. Calls over one minute will incur an additional £2.74 charge for every minute.April 2015
From the 12th April 2015,UAE,Yemen,Saudi Arabia, Nigeria, Oman, Egypt, Iraq, Qatar, Lebanon, Kuwait, Bahrain and Brazil will no longer be inclusive destinations in International or 500 Global Minutes Boost, instead customers will be charged our discounted pence per minute rate to both mobiles and landline:
|UAE||8p per minute||9p per minute|
|Yemen||10p per minute||8p per minute|
|Saudi Arabia||4p per minute||9p per minute|
|Nigeria||1p per minute||3p per minute|
|Oman||6p per minute||17p per minute|
|Egypt||4p per minute||6p per minute|
|Iraq||8p per minute||11p per minute|
|Qatar||9p per minute||13p per minute|
|Lebanon||5p per minute||9p per minute|
|Kuwait||3p per minute||5p per minute|
|Bahrain||2p per minute||4p per minute|
|Brazil||1p per minute||10p per minute|
For more information on our Boosts, including destinations and rates, please go online at https://www.talktalk.co.uk/product/boost
From 1st April:
Calls to 118661 + 118899 will cost £5.68 for a one minute call. Calls over one minute will incur an additional £3.28 charge for every minute.March 2015
From 12th April:
Calls to the following numbers will cost £2.74 for a one minute call. Calls over one minute will incur an additional £2.74 charge for every minute.
118004, 118017, 118018, 118022, 118058, 118059, 118081, 118166, 118298, 118348, 118358, 118363, 118393, 118458, 118469, 118515, 118528, 118629, 118648, 118708, 118738, 118764, 118902, 118908, 118929, 118948, 118950, 118955, 118987, 118989, 118993February 2015
From 25th February:
Calls to 118117 will cost £2.25 for a one minute call. Calls over one minute will incur an additional £1.50 charge for every minute.
Update to International & Global Boost
From the 1st February 2015, Pakistan, Morocco, Ghana, Kenya and Libya will no longer be an inclusive destination in your Boost. Instead, you can benefit from our discounted pence per minute rate:
|Pakistan||5p per minute||5p per minute|
|Libya||16p per minute||16p per minute|
|Kenya||7p per minute||7p per minute|
|Ghana||12p per minute||12p per minute|
|Morocco||1p per minute||20p per minute|
If you would still like to call these destinations inclusively then we recommend changing Boost to our 500 Global Minutes Boost for £5 a month - find out more.
From 1st February 2015: -
Calls to 118404 + 118500 will cost £3.24 per call, plus £3.24 per minute.
Calls to 118505 will cost £3.78 per call, plus £5.14 per minute.
From 8th February 2015: -
Calls to 118848, 118932 + 118949 will cost £2.39 for a one minute call. Calls over one minute will incur an additional £2.39 charge for every minute.
From 15th February 2015: -
The early termination charges for the following packages will be changing as per the table below:
|Package||Early termination charge from 15th Feb|
These monthly charges only apply if you decide to cancel your services with TalkTalk while you are in contract.
From 16th January 2015 - Calls to Somalia and Somalia mobile will be charged at 20 pence per minute. This discounted rate will only apply if you have an International or Global Minutes Boost. Our standard pricing will apply for calls made to this destination without the Boost.
From 6th January: -
Calls to 118811 will cost £1.09 per call.
From 5th January: -
Calls to 118888 will cost £5.68 for a one minute call. Calls over one minute will incur an additional £3.28 charge for every minute.
From 1st January 2015: -
The standard call connection fee will increase to 16p per call.