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Pricing Notifications


Changes to services and pricing

October 2014

From 06 October 2014: -

Calls to 118188, 118288, 118800 will cost £4.37 for a one minute call. Calls over one minute will incur an additional £3.28 charge per minute.

Calls to 118434 will cost £0.8422 per call, plus £1.6851 per minute.

Calls to 118599 will cost £0.5208 per minute at all times (Standard connection fee also applies).

August 2014

From 01 August 2014: -

Calls to 118118 will cost £5.68 for a 1 minute call. Calls over one minute will incur an additional £3.28 charge for every minute.

From 03 August 2014: -

Calls to 118820 will cost £ 2.2979 per call, plus £ 2.7064 per minute. Calls to 118900 will cost £0.8987 per call, plus £0.8987 per minute.

From 9th August we will be making some changes to the call rates for Services G numbers, these will all be increasing by 2p per minute (excluding Services G21, which remains unchanged).

To see our number list click here

From 09 August 2014: -

Calls to 118505 will cost £3.25 per call, plus £4.38 per minute.

Calls to 118042 will cost £0.53 per call, plus £0.77 per minute.

Calls to 118707 will cost £1.09 per call.

July 2014

From 24 July 2014: -

Calls to 118277 and 118480 will cost £2.2979 per call, plus £2.7064p per minute. Calls to 118628 will cost £0.8987 per call, plus 0.8987 per minute.

From 11 July 2014: -

Calls to 118020,118247,118248 will cost £1.5319 Per call, plus £1.8383 per minute.

June 2014

From 30th June 2014, calls to 118119 will cost £2.82 for a 1 minute call. Calls over one minute will incur an additional £2.18 for every minute.

From 05 June 2014: -

Calls to 118009, 118202, 118310, 118332, 118510, 118585, 118675, 118726, 118742, 118751, 118772, 118813, 118821, 118831, 118851 will cost £0.5208 per minute at all times (£0.15 connection fee also applies).

Calls to 118855 will cost £1.1121 per minute ((£0.15 connection fee also applies)

From 1st June the standard rate for calling UK landlines will be 11.5ppm

May 2014

From 1st May 2014, calls to 118080 will cost £3.92 for a 1 minute call. Calls over one minute will incur an additional £2.17 for every minute.
From 1st May 2014, our SimplyBroadband package price will increase to £3.50
From 1st May 2014, our Essentials package price will increase to £8.50
From 1st May 2014, our Essentials TV package price will increase to £8.50
From 1st May 2014, our Plus TV package price will increase to £18.50
From 1st May 2014, standard line Rental will increase to £15.95
From 1st May 2014, Talk UK Weekend BB will increase by £1.40
From 1st May 2014, Talk 3 BB will increase by £1.21
From 1st May 2014, the following packages will increase by £1

  • Talk Global Anytime
  • Talk Global Evening & Weekend
  • Talk International Anytime
  • Talk International Evening & Weekend
  • Talk Total Anytime Evening & Weekend
  • Talk Total Anytime
  • Talk International Evening & Weekend IPS
  • Talk International Anytime IPS

To find out more about the latest changes to our services and pricing please visit Making Britain Better Off

March 2014

From 24th March 2014, calls to 118888 will cost £3.26 for a 1 minute call. Calls over one minute will incur an additional £2.62 for every minute.

February 2014

From 24th February 2014

  • Calls to 118188, 118288, 118800 will cost £3.92 for a 1 minute call. Calls over one minute will incur an additional £2.17 for every minute.
  • Calls to 118472 will cost £4.37 for a 1 minute call. Calls over one minute will incur an additional £3.28 for every minute.
January 2014

From 01st January 2014, calls to 118606 will cost £2.97 for a 1 minute call. Calls over one minute will incur an additional £0.23 for every minute.

From 1st of January

  • Calls to numbers that begin with 00213549, 00213560, 00213561, 00213658, 00213659, 00213670, 00213780 and 00213781 will be rated as calls to Algeria Mobiles and will cost £0.812 per minute at peak times and £0.76 per minute at off peak times. If you have the International Boost or the Global Minutes Boost (or your package discounts International Mobile Calls) these calls will cost £0.2317 per minute anytime.
  • Calls to numbers that begin with 00324660, 00324661 and 00324662 will be rated as calls to Belgium Mobiles and will cost £0.526 per minute at peak times and £0.432 per minute at off peak times. If you have the International Boost or the Global Minutes Boost these calls will cost £0.15 per minute anytime and if you have a Global or Total tariff, or you have Global Saver, these calls will cost £0.1704 per minute.
  • Calls to numbers that begin with 00212526, 00212527, 00212533, 00212534, 00212540, 00212546, 00212547, 00212550 and 00212553 will be rated as calls to Morocco Mobiles and will cost £0.812 per minute at peak times and £0.76 per minute at off peak times. If you have the International Boost or the Global Minutes Boost (or your package discounts International Mobile Calls) these calls will cost £0.3032 per minute anytime.
  • Calls to numbers that begin with 0023350 will be rated as calls to Ghana Mobiles and will cost £1.324 per minute at peak times and £1.13 per minute at off peak times. If you have the International Boost or the Global Minutes Boost (or your package discounts International Mobile Calls) these calls will cost £0.1511 per minute anytime.
  • Calls to numbers that begin with 0024381, 0024389, 0024390 and 0024399 will be rated as calls to the Democratic Republic of Congo Mobiles and will cost £ 1.311 per minute at peak times and £1.266 at off peak times. If you have the International Boost or the Global Minutes Boost (or your package discounts International Mobile Calls) these calls will cost £0.4053per minute anytime.
  • Calls to numbers that begin with 0024494 will be rated as calls to Angola Mobiles and will cost £1.312 per minute at peak times and £0.1266 per minute at off peak times. If you have the International Boost or the Global Minutes Boost (or your package discounts International Mobile Calls) these calls will cost £0.3032 per minute anytime.
  • Calls to numbers that begin with 0031686 and 0031687 will be rated as calls to Netherlands Mobiles and will cost £0.526 per minute at peak times and £0.432 per minute at off peak times. If you have the International Boost or the Global Minutes Boost these calls will cost £0.15 per minute anytime and if you have a Global or Total tariff, or you have Global Saver, these calls will cost £0.1704 per minute.
  • Calls to numbers that begin with 0048731 will be rated as calls to Poland Mobiles and will cost £0.631 per minute at peak times and £0.594 per minute at off peak times. If you have the International Boost or the Global Minutes Boost these calls will cost £0.10 per minute anytime and if you have a Global or Total tariff, or you have Global Saver, these calls will cost £0.1204 per minute.
December 2013

From 1st of December:

  • From 1st December calls to Northern Cyprus Mobile (numbers that begin with 00905338, 009054285, 009054286, 009054287 or 009054288) will cost £0.594 per minute at peak times and £0.547 per minute at off-peak times
  • If you have the International Boost or the Global Minutes Boost (or your package discounts International Mobile Calls) these calls will cost £0.1806 per minute anytime.
November 2013

From 27th of November 2013, calls to the following numbers will cost £0.8987 per call, plus £0.8987 per minute.

  • 118017
  • 118022
  • 118058
  • 118059
  • 118081
  • 118166
  • 118298
  • 118348
  • 118358
  • 118363
  • 118393
  • 118458
  • 118469
  • 118515
  • 118528
  • 118629
  • 118648
  • 118708
  • 118764
  • 118902
  • 118908
  • 118929
  • 118948
  • 118950
  • 118955
  • 118987
  • 118989
  • 118993
From 1st of November:
  • Calls to 118118 and 118551 will cost £3.92 for a one minute call. Calls over one minute will incur an additional charge of £2.17 for every minute.
  • Calls to 118288 will cost £2.83 for a one minute call. Calls over one minute will incur an additional charge of £1.96 for every minute.
  • Calls to 118800 will cost £2.82 for a one minute call. Calls over one minute will incur an additional charge of £2.18 for every minute.
  • Calls to 118820 will cost £2.74 for a one minute call. Calls over one minute will incur an additional charge of £2.74 for every minute.
October 2013
From 1st of October, calls to 118300 will cost £0.15 per call, plus £1.1234 per minute.
From 1st of October, calls to 118500 and 118404 will cost £1.30 per call, plus £2.82 per minute.

From October 1st these price changes will come into effect.
Monthly price changes:
  • Essentials will cost £7.50 a month
  • Line rental will cost £15.40 a month
  • Some of our older broadband packages will also change in price click here for full information

From 1st October 2013, the following packages will increase by £1

  • Talk Global Anytime
  • Talk Global Evening & Weekend
  • Talk UK Weekend BB
  • Talk International Anytime
  • Talk International Evening & Weekend
  • Talk Total Anytime Evening & Weekend
  • Talk Total Anytime
  • Talk 3 BB
  • Talk International Evening & Weekend IPS
  • Talk International Anytime IPS
We will also be amending some pricing for call charges as follows:
  • Anytime UK calls boost will cost £5.50
  • Call connection fee will cost 15p
  • UK daytime rate will be 9p per minute
  • UK mobile rate will cost a flat 12p per minute at any time of the day
  • Non geographic rate changes click to view details
Non geographic rate price changes
To view our specialized number list please click here
UK non geographic rate changes Rates from 18th November 2013
Daytime Evening Weekend
Services G1 Rate 7.13 3.55 3.55
Services G2 Rate 6.05 3.54 3.04
Services G3 Rate 5.03 2.52 2.02
Services G4 Rate 3.6 2.5 2.5
Services G5 Rate 2.02 1.61 1.51
Services G6 Rate 7.62 7.62 7.62
Services G7 Rate 14.16 14.16 14.16
Services G8 Rate 3.14 3.14 3.14
Services G9 Rate 4.29 4.29 4.29
Services G10 Rate 6 6 6
Services G11 Rate 7.64 7.64 7.64
Services G12 Rate 9.28 9.28 9.28
Services G13 Rate 10.87 10.87 10.87
Services G14 Rate 11.65 11.65 11.65
Services G15 Rate 12.76 12.76 12.76
Services G16 Rate 4.4 3 3
Services G17 Rate 5.54 3.5 3.5
Services G18 Rate 5.07 2.61 2.61
Services G19 Rate 5.45 3.29 2.42
Services G20 Rate 8.07 4 3.5
Services G22 Rate 2.57 2.57 2.57
Services G23 Rate 9.08 5.03 2.52
Services G24 Rate 6.38 6.38 6.38
Services G25 Rate 12.03 12.03 12.03
Services G26 Rate 5.09 4.07 2.02
Services G27 Rate 4 4 4
Services G28 Rate 4.99 4.99 4.99
DQ 118111 £1.00 connection + £1.00 per minute

June 2013
From 24th of June, calls to 118434 will cost £0.60 per call, plus £1.09 per minute.
From 10th of June, calls to 118848 will cost £1.08 for a 1 minute call. Calls over one minute will incur an additional £1.08 for every minute.

We previously notified certain customers that on the 7th June 2013 some of our rates for calling the USA would be increasing. Those changes have now been postponed and we will provide an updated notification when the rates do change.

May 2013
From 9th of May, calls to 118606 will cost £2.90 per call, plus £4.02 per minute.
From 25th of May, calls to 118212 will cost £2.83 for a 1 minute call. Calls over one minute will incur an additional £1.96 for every minute.

April 2013
From 6th of April, calls to 118888 will cost £2.82 for a 1 minute call. Calls over one minute will incur an additional £2.18 for every minute.
From 12th of April, calls to 118595 will cost £2.2479 per call, plus £0.1123 per minute
From 19th April, calls to 118226 will cost £0.6628 per call, plus £0.4494 per minute.
From 27th of April, calls to 118826 will cost £1.6843 per call plus £0.8425 per minute.