Check you have a working TV aerial
Freeview channels are delivered through your TV aerial. If you currently receive a good TV signal with stable picture and sound, you'll be able to enjoy over 70 Freeview channels using your existing TV aerial, and pause, rewind and record live TV.
If you need a new aerial or repair work to your existing aerial, we can recommend organisations that are certified with the required industry standards.
Check your broadband speed is more than 3Mbps
Catch up TV and On demand players, including the TalkTalk player with 4000 hours of inclusive content, are delivered through your broadband connection. Your broadband speed needs to be more than 3Mbps to receive these channels. You will need a minimum of 5Mbps to be able to get any of our TV Boosts (Sky Sports, Sky Movies, Entertainment Extra etc.). See your current broadband speed with our speed checker now.
Sit back and relax with our BrightSparks engineer
When you order Plus TV, broadband & phone we'll ask you to choose a convenient date for our BrightSparks engineer to visit your home and install your new TV service.
They'll set up your YouView Box, show you how everything works and even optimise your broadband to make sure you're getting the fastest speed possible.
If you don't want your YouView Box and router connected with wires, or your router is in a different room to your TV, you can purchase a pair of our handy powerline adapters. They cost £35 and your engineer can install these too.