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Need a new phone line?

Need a new phone line? If you have moved recently or currently with a cable supplier like Virgin Media, it is likely you will need a new telephone line installed

Follow these simple steps to get your new line set up

  1. Choose your package on the right
  2. You will then be asked to enter your postcode so we can find your address and check the status of the telephone line at that address
  3. You will then be asked to fill out your personal details
  4. In some cases, you would be asked to choose a convenient time for an engineer to come and install the line in your home
  5. Your order will be complete, the whole process will only take a few minutes
Essentials unlimited broadband

 

£8.50a month

Plus unlimited TV, broadband & phone

FREE YouView box normally £299

£18.50 a month

The small print

TalkTalk New Phone Line


New/reconnected phone line offer for Essentials

FREE welcome credit applied to first bill for new/reactivated lines. Offer ends .

Unlimited UK Evening & Weekend landline calls

Our unlimited UK Evening & Weekend landline calls are available between 7pm to 7am, weekdays & between midnight Friday & midnight Sunday. The offer applies to UK numbers starting 01, 02, 03, 0845 & 0870 only but excludes calls to Channel Island, dial-up internet, indirect access & all other numbers. The maximum call time is 60 minutes per call but if you would like to keep chatting you can call back before 60 minutes to avoid our standard call rate charges.

Speed

We'll give you the fastest broadband we can provide; and that will depend on how close you live to the exchange, what your wiring is like and how good your line is.


Unlimited calls to TalkTalk customers

We offer unlimited calls between most TalkTalk customers; we have over 4 million of them. It's best to check via the Directory on 'My Account', whether the number you would like to call is included. Unfortunately this offer doesn't relate to calls made through a TalkTalk four-digit access code or dialler box. The maximum call time is 3 hours per call but if you would like to keep chatting you can call back before 180 minutes to avoid our standard call rate charges.

Free installation for new lines

Free installation fee worth FREE for new/reactivated lines. Offer ends

Free router

Free router


Boosts

All Boosts have minimum duration of 30 days at a time. Once added, you'll continue to receive the Boost until you opt-out or your contract ends. We'll aim to have the Boost activated within 48hrs, however, in certain cases it may take longer. If you have recently moved house or received a new phone line, the line will need to go live before the Boost can be activated. If we are unable to provision the Boost from the start of the billing period, you'll be charged the prorated amount. You must give 48hrs notice to remove a Boost prior to the end of the 30-day billing period that applies to your account. Notice received after the monthly cut-off time will be actioned at the end of your next billing period. If the Boost is removed through a customer's bill cycle the full charge will still apply & is non-refundable. You can change your Boosts via Customer Services or talktalk.co.uk/myaccount.

500 Global Minutes Boost

*1p per minute based on customer making 25 calls at 20 minutes each (average call time on TalkTalk base). Comparison against BT, Virgin, Sky and Plusnet landline to international landline and mobile rates. Partial minutes are rounded up to the nearest minute and deducted from allowance. Minutes can be used to call any of the defined International destinations at anytime, click here for full list. 60 minutes max duration per call applies, usage above 60 minutes will be charged in accordance with our discounted international tariff. Inclusive minutes don't roll over & any unused minutes are lost. Minutes used are rounded up & deducted from the inclusive allowance.

500 Mobile Minutes Boost

*£50 saving based on a customer making 250 calls at 2mins, charged at a Daytime-Evening average blended rate of 9.95ppm with standard call connection fee of 13.1p. Actual saving figure up to £73. UK's best value landline to mobile calls: Comparison against BT, Plusnet, Sky and Virgin off-peak (evening) landline to UK mobile rates. Inclusive minutes don't roll over & any unused minutes are lost.

Minutes can be used to call UK mobile numbers from a TalkTalk landline at anytime. Minutes used are rounded up & deducted from the inclusive allowance. Applicable allowance and charge will be pro-rated if added part way through a bill cycle. Calls in excess of the allowance will be charged in accordance with your tariff. Remaining minutes can be checked within My Account online.

Calling Features Boost

Calling features available as a bundle of 6 features. Features cannot be selected individually

100 Mobile Minutes Boost

Minutes can be used to call UK mobile numbers from a TalkTalk. landline at anytime. Inclusive minutes don't roll over and any unused minutes are lost. Minutes used are rounded up and deducted from the inclusive allowance. Applicable allowance and charge will be pro-rated if added part way through a bill cycle. Calls in excess of the allowance will be charged in accordance with your tariff.

Super Safe Boost

£2.00 per month for Essentials customers and customers on legacy tariffs.

Anytime UK Calls Boost

Our Anytime Calls Boost applies to UK landline numbers starting 01, 02, 03, 0845 & 0870 only, but excludes calls to Channel Island, .dial-up internet, indirect access & all other numbers. The maximum call time is 60 minutes per call but to keep chatting just call back within 60 minutes to avoid our standard call rate charges.