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Can I get a voucher?

Voucher Lock Up

BT, Sky or Plus.net customers
Voucher offer is exclusive to new customers who order online, switch from BT, Sky or Plus.net and can keep their existing landline number.

Virgin Media and all other customers>
Virgin customers can keep their landline numbers but will not get a voucher as you will need a new telephone line installed. When you order online, we'll waive the £50 new line installation fee.

To check if you can get a voucher
Click 'Buy now' or 'Check Availability' and enter your postcode and landline number. There's no commitment to buy at that point so don't worry if you change your mind.

Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...

Great value totally unlimited broadband

SimplyBroadband

Up to 17Mb


£2.50

a month for 12 months,

£5 a month thereafter

+ £16.70 monthly line rental

SAVE up to £176 vs BT*

  • Totally unlimited broadband up to 17Mb
  • FREE calls between TalkTalk customers
  • Advanced technology router
  • NEW! Talk2Go App - take your landline on the move with our new app
  • HomeSafe - our online protection already trusted by over 1 million homes.
  • £75 Love2shop VoucherCheck Eligibility

SimplyBroadband
StarBurst

£5

a month

when you buy

over the

phone

Fibre Broadband

Up to 38Mb with Fibre Medium


SAVE up to £76 vs. BT*

£10

a month for 12 months,

£15 a month thereafter

+ £16.70 monthly line rental

  • Up to 5x faster downloads than standard broadband
  • Totally unlimited - unlike Sky & BT, all our Fibre packages are unlimited
  • Download speeds up to 38Mb with Fibre Medium. Up to 76Mb with Fibre Large PLUS we never slow you down at peak times
  • Super Router with faster wireless speeds than BT, Virgin, EE & Sky routers*
  • HomeSafe® - groundbreaking online protection for the whole family trusted by over 1.5 million customers
  • Talk2Go App - take your landline on the move
  • £75 Love2shop VoucherCheck Eligibility

SBB with Fibre

NEW! Take your landline on the move with our Talk2Go app.

Use cheaper landline minutes on your mobile
You can redirect any landline minutes from your package or boosts to your mobile.

Save on your mobile calls
Get up to four other people to download the app, then calls between you over Wi-Fi will be free.

Save on international calls
When you're abroad make calls to the UK over Wi-Fi for the same price as a UK local call.

Never miss a landline call
Our Follow Me Feature transfers calls from your landline to your mobile, in the UK or abroad.


Get more from your package

NEW! Add an All-in SIM to SimplyBroadband

  • Unlimited 3G mobile data
  • Unlimited minutes & texts
  • Flexible 30-day rolling contract
  • Keep your existing mobile number
All-in SIM

Add an All-in SIM
to SimplyBroadband for

£12

extra a month

StarBurst

NEW!

Buy with All-in SIM

Call Boosts for your landline
You can add these Boosts when you place your order
£
7.50
a month
Anytime UK Calls Boost

Get superchatty with no worries. Landline or mobile, you can talk as long as you like 24/7

 
£
5
a month
International Calls Boost
Call landlines and mobiles in 42 destinations as often as you like, day or night. Includes Australia, USA and Europe
 
£
2
a month
Super Safe Boost

Keep computers and laptops safe from internet nasties on mobile networks or any Wi-Fi

Simplifydigital Award
 

Voted by our customers

'Best Value Broadband, Phone & TV provider'

Simplifydigital Consumer Choice Awards 2014

Simplifydigital Award

Compare our amazing broadband and TV packages

PackagesUnlimited broadband7 day
Catch-up TV
Pause & rewind TVRecord Live TV6 Sky ChannelsInclusive phone calls

Need more speed?

Get Fibre with your order

Monthly cost
+ £16.70 monthly line rental
SimplyBroadbandavailable - - - - -
£2.50
Essentials TVavailableavailableUp to
30 mins
- - Evening & weekends
£7.50
Plus TVavailableavailableavailableavailableavailableAnytime
£10
 

How fast will my broadband be?

We'll give you the fastest broadband your phone line can handle. The top speed will depend on the quality of your phone line and where you live.

How much can I download?

As much as you want! Our SimplyBroadband package has an unlimited download allowance giving you access to as much music, film and TV as you like.

Can I still make calls?

Yes, but if you make calls without a calling boost, you will be charged our standard rates. Remember that there is a £50 call usage limit as part of the SimplyBroadband package. We will let you know as you get close to this limit. For details on pricing please visit www.talktalk.co.uk/pricing

What if I don't want to make any calls at all?

You have the option to block all outgoing calls on your line to help further control your spend. You can do this by calling our customer services department. You will always be able to make calls to emergency services (999, 112). Contact us

Can I use this package without a phone?

Yes, if you only want to use our service for using the internet, you do not need to plug in a phone.

Why do you ask for my telephone number?

We need your phone number so we can check the phone line at your address. This also helps us to calculate the broadband speed you can get. If our checks show there isn't a working phone line at your address you may need a new one. This isn't a problem, you simply tell us a convenient date and time for one of our friendly engineers to visit.

Why do you charge line rental for broadband?

Line rental is the cost that all phone and broadband providers charge for an active phone line into your home. Some providers use phone lines that are owned by BT which can mean higher line rental. At TalkTalk we own all our telephone lines and that's why we can offer such great value broadband and competitive priced line rental. You could save even more by taking our annual Value Line Rental.

Can I keep my phone number?

Yes, most customers can keep their existing phone number. If you need a new phone line installed at your premises, then we will provide you with a new phone number.

What happens if I'm switching from another broadband provider?

Switching to TalkTalk couldn't be easier. All you need to do is choose the package you want and we take care of the rest. Your old service will be cancelled as soon as your TalkTalk service starts so there won't be any overlap and you won't be double-charged. Your previous provider will credit you for any unused line rental.

Can I keep my existing mobile number when I switch to TalkTalk?

Yes you can. Once you've received your SIM, just log in to My Account to switch your number.

How will my SIM(s) be delivered?

Your TalkTalk SIM will be sent by Royal Mail 1st class post and will fit through your letterbox so there is no need to stay at home.

Will the SIM(s) work with my handset?

Your SIM will work with any unlocked handset. Just ensure you have ordered the correct SIM size for your handset when you place your order. Visit our handset help pages for further information on settings.

What calls are not included in minutes allowance for SIM?

Most UK mobile and UK landline numbers are included in your monthly allowance, however some numbers are chargeable as detailed below.

Calls to 0800, 0808, 0500 20p
Calls to 0845, 0870, 0844, 0871 35p
Calls to landlines or mobiles per minute 40p
Text Messages 15p
Mobile Data (MB) 15p per MB
Video Calls to UK Mobiles per minute 60p

Do I have to be a TalkTalk customer to sign up get this SIM?

This SIM is exclusively for TalkTalk customers. Sign up to one of our totally unlimited broadband packages and add All-in SIM when you place your order.

What happens if I leave TalkTalk?

If your broadband with TalkTalk is cancelled and you wish to keep your All-in SIM it will become a SIM only plan with 2000 minutes, unlimited texts and 2GB of data for £24 per month. If you wish to cancel your All-in SIM you can do that with a 30 day notice.

How do I cancel my order if I change my mind?

If for any reason you change your mind before your service goes live, please call us on 0870 0878038.

Why can't I buy Tesco Broadband any more?

On 7th January 2015, Tesco completed the sale of its broadband and homephone business to TalkTalk. This means that later this year, TalkTalk will become the provider of your broadband and homephone service.

What does this mean for existing customers?
You will not experience any changes to your service for the time being. We will continue to be the provider of your broadband and homephone service and are here to answer any queries you may have. We are working on the transfer of your service to TalkTalk and we expect this to take place over several months. We are committed to ensuring that you will be kept fully informed throughout this period of time and will be in contact with more information and the choices available to you before the transfer.

What does this mean for new customers?
If you are not currently a Tesco Broadband & Homephone customer, you can sign up to one of TalkTalk's great offers. Choose the package that suits your needs and check the availability of TalkTalk in your area. Please note that if you do choose to sign up, your broadband and homephone service will be with TalkTalk.

Why choose TalkTalk?

  • Free connection for new lines (Tesco new line charge £35)
  • Totally unlimited broadband (up to 17Mb) that will never slow down, even at peak hours
  • Enjoy even more FREE calls with 3.6 million TalkTalk customers
  • Save an extra £126 a year with TalkTalk's Free Privacy (Caller Display, Anonymous Caller Reject, Withhold number, Customer initiated controlled barring) and Voicemail features
  • NEW! FREE Talk2Go App - take your landline on the move with our new app
  • Need more speed? Add superfast broadband with TalkTalk Fibre for just £5 extra a month
  • Need Evening/Weekend or Anytime UK Calls? Save £1.75 a month for 12 months against Tesco with our Essentials TV package or Plus TV package and get TalkTalk TV as well. TalkTalk TV includes:
    - YouView/YouView+ box worth £149/£299
    - 7-day catch up on your TV
    - Pause and rewind live TV (you can record with Plus TV)
    - Add or remove extra TV channels, including Sky with no annual commitment
    - Watch NetFlix on TalkTalk TV

Small print


*† Online Promotion

12 months SimplyBroadband offer

Available to new broadband customers buying online only. £2.50/month for the first 12 bills; £5.00/month thereafter. Line rental, calls and other charges still apply as standard. Free connection (via a welcome credit added to your bill). Offer available online until 13/08/2015 but is subject to removal or change and may be withdrawn at any time.

25% off Fibre for 12 months (SimplyBroadband)

Available to new fibre customers taking a SimplyBroadband package. Applies to Medium and Large Fibre Broadband packages. 25% discount per month will be applied to first 12 bills; full monthly subscription price thereafter. Package costs, line rental, calls and other charges still apply as standard. Half price connection (via a welcome credit added to your bill). Offer available online and is subject to removal or change and may be withdrawn at any time.

25% off Fibre for 12 months

Available to existing fibre customers. Applies to Medium and Large Fibre Broadband packages. 25% discount per month will be applied to first 12 bills; full monthly subscription price thereafter. Package costs, line rental, calls and other charges still apply as standard. Half price connection (via a welcome credit added to your bill). Offer available online and is subject to removal or change and may be withdrawn at any time.

6 months Essentials TV offer

Available to new TV customers only. £7.50/month for the first 6 bills. Line rental, calls and other charges still apply as standard. Free TV connection (via a welcome credit added to your bill). Offer available online until 13/08/2015 but is subject to removal or change and may be withdrawn at any time.

18 months Plus TV offer

Available to new TV customers only: £10 monthly discount on Plus TV will be applied to the first 18 bills. Full monthly package price payable after promotion. Line rental, calls and other charges still apply as standard. Free TV connection (via a welcome credit added to your bill). Offer available online until 18/06/2015 but is subject to removal or change and may be withdrawn at any time.

Save £113.42 vs BT on TalkTalk SimplyBroadband

18 months cost comparison of TalkTalk SimplyBroadband (£5.00/month plus £16.70/month line rental, £6.75 router delivery charge and 18 months min. term) compared to BT Unlimited Broadband with Weekend Calls at £7.50/month for 12 months, £18.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery (incl. weekend calls, unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk & BT Parental Controls). Price comparison uses standard online pricing only and excludes all promotions, new line installation and connection charges. Prices correct at 10/06/2015.

Save £106.42 vs BT on TalkTalk Essentials TV, broadband & weekend calls

18 months cost comparison of TalkTalk Essentials TV (£10.00/month plus £16.70/month line rental, £6.75 router delivery charge and 18 months min. term) compared to BT Broadband, TV Starter & Weekend calls at £10.00/month for 12 months, £21.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery and £35 TV Activation Fee (incl. unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk & BT Parental Controls & 10Gb usage limit). Price comparison uses standard online pricing only and excludes all promotions, new line installation and connection charges. Prices correct at 10/06/2015.

Save £37.42 vs BT on TalkTalk Plus TV, broadband and calls

18 months cost comparison of TalkTalk Plus TV (£20.00/month plus £16.70/month line rental, £6.75 router delivery charge and 18 months min. term) compared to BT Unlimited Broadband, TV Starter & Anytime Calls at £15.00/month for 12 months, £29.50/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery and £35 TV Activation Fee (incl. unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk & BT Parental Controls). Price comparison uses standard online pricing only and excludes all promotions, new line installation and connection charges. Prices correct at 10/06/2015.

Save £143.42 vs BT on TalkTalk SimplyBroadband

18 months cost comparison based on promotional offer of TalkTalk SimplyBroadband (£2.50/month for 12 months £5.00/month thereafter plus £16.70/month line rental, £6.75 router delivery charge and 18 months min. term) compared to standard online price of BT Unlimited Broadband with Weekend Calls at £7.50/month for 12 months, £18.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery (incl. weekend calls, unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk & BT Parental Controls). Price comparison excludes new line installation and connection charges. Prices correct at 10/06/2015.

Save £113.42 vs BT on TalkTalk SimplyBroadband and Fibre Medium

18 months cost comparison based on promotional offer of TalkTalk SimplyBroadband and Fibre Medium (£10/month for 12 months, £15.50/month thereafter, plus £16.70/month line rental, £6.75 router delivery charge, free fibre connection fee and 18 months min. term) compared to standard online price of BT Unlimited Infinity 1 with Weekend calls at £12.50/month for 12 months, £23.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery, £30 connection fee, (incl. calls, unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 5, BT SmartTalk & BT Parental Controls). Price comparison excludes new line installation and connection charges. Prices correct at 10/06/2015.

Save £121.42 vs BT on TalkTalk Essentials TV, broadband & calls

18 months cost comparison based on promotional offer of TalkTalk Essentials TV (£7.50/month for 6 months; £10.00/month thereafter plus £16.70/month line rental, £6.75 router delivery charge and 18 months min. term) compared to standard online price of BT Broadband, TV Starter & Weekend calls at £10.00/month for 12 months, £21.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery and £35 TV Activation Fee (incl. unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk & BT Parental Controls & 10Gb usage limit). Price comparison excludes new line installation. Prices correct at 10/06/2015.

Save £217.42 vs BT on TalkTalk Plus TV, broadband and calls

18 months cost comparison based on promotional offer of TalkTalk Plus TV (£10/month for 18 months; £20.00/month thereafter plus £16.70/month line rental, £6.75 router delivery charge and 18 months min. term) compared to standard online price of BT Unlimited Broadband, TV Starter & Anytime Calls at £15.00/month for 12 months, £29.50/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery and £35 TV Activation Fee (incl. unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk & BT Parental Controls). Price comparison excludes new line installation. Prices correct at 10/06/2015.

TV engineer installation

£25.00 welcome credit is available to all customers signing up to TV via talktalk.co.uk. If TalkTalk need to change your appointment, we will text you with a new date and time slot. If for any reason, you are unable to make this appointment, please contact us or visit MyAccount. A decision making adult, preferably the account holder, will need to be available for the duration of the appointment time. If no adult is present, we will be unable to connect the service and you may be charged. Subscription fees, line rental, calls & other charges still apply as standard. Line rental & subscription fee is subject to change. Promotion may be withdrawn at any time.

† Love2shop voucher

£75 Love2shop voucher is only available to new SimplyBroadband, Essentials TV, Plus TV, Fibre Broadband, Essentials TV with Fibre and Plus TV with Fibre package customers who order online, switch from BT, Sky or Plus.net and keep their existing landline number. The voucher will be sent by courier or post to your registered address 28 days after broadband activation date. Offer ends 16/07/2015.


TalkTalk SimplyBroadband

TalkTalk SimplyBroadband

£5.00 per month plus £16.70 per month line rental. 18 months min. term, a £6.75 router delivery charge and £50.00 connection fee applies. Subject to status, acceptance & availability in your area. Payment by Direct Debit only. Line rental and subscription fee subject to change. All standard call charges and restrictions apply. The standard rate for calling UK landlines is 11.5p/minute. Calls to 0871 will cost no more than 14.16p/minute & to 070 no more than 50.88p/minute. All chargeable calls subject to 16p connection fee. From 1st July 0845, 0870 and 0871 numbers will be charged at 5p (standard TalkTalk access code) + 3rd party service fee. Promotional offers from Essentials or Plus packages are not available in conjunction with the SimplyBroadband package.

Monthly allowance

There is a monthly unbilled allowance applied to all TalkTalk packages. If you exceed your allowance you will be barred from making outgoing calls from your TalkTalk landline (excluding calls to the emergency services) and you will be unable to rent films from TalkTalk Box Office. You will remain liable for all charges in excess of your allowance limit. Please check My Account for further details.

Britain's lowest priced totally unlimited broadband [based on standard price over 18 months]

18 months cost comparison based on standard online price of TalkTalk SimplyBroadband compared to: BT Unlimited Broadband at £13.00/month for 12 months then £18.00/month plus £16.99/month line rental, &6.95 router delivery charge and 12 months min. term (incl. unlimited UK calls at weekends, unlimited wi-fi, 5GB BT Cloud, Home Hub 4, SmartTalk & BT Sport App); Sky Broadband Unlimited at £7.50/month plus £16.40/month line rental, £2.18 router delivery charge and 12 months min. term (incl. weekend calls); Virgin Media Broadband 50MB at £28.50/month, £49.95 activation fee with 12 months min. term; and PlusNet (a BT group company) Unlimited Broadband at £9.99/month plus £15.95/month line rental, £5.99 postage and 12 months min. term. Price comparison as per talktalk.co.uk, bt.com, sky.com, virginmedia.com and plus.net; correct as of 09/04/2015; uses standard pricing only and excludes all promotions, new line installation and connection charges. Current BT online promotion: £70.00 Sainsbury's gift card. Current Sky online promotion: £3.75 discount/month for 12 months and £50.00 M&S voucher. Current PlusNet online promotion: £9.99 discount/month for 12 months and £50.00 cashback.

Call charges

All calls will be charged at the standard rate except calls to TalkTalk customers which are inclusive up to a max of 180 minutes, then charged at standard rates.

Unlimited calls to TalkTalk customers

We offer unlimited calls between most TalkTalk customers. Unfortunately this offer doesn't relate to calls made through a TalkTalk four-digit access code or dialler box. The maximum call time is 3 hours per call but if you would like to keep chatting you can call back before 3 hours is up to avoid our standard call rate charges.

HomeSafe®

Applies security features to your broadband at the point of entry to your home to protect every Internet enabled device without additional software downloads.

Value Line rental

Value Line rental (VLR) is a 10% saving on standard line rental available to customers paying in advance for 12 months by debit/credit card. Standard early termination charges still apply. Customers currently on discounted line rental will lose their existing discount. Existing customers already on VLR who upgrade to a different TalkTalk package will incur full line rental cost at the end of the VLR initial term. TalkTalk reserves the right to charge line rental to the full price should the initial upfront payment be reversed or charged back.

Important information about your speed estimate

We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our broadband services. We'll do everything we can to try and give you a great experience online but the speed you experience is likely to be affected by certain things outside of our control like the distance your home is from the telephone exchange, the specification of your PC and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the Internet.

Your Details

We may contact you about our product and services. If you do not wish your details to be used for this purpose, please write to us c/o The Data Controller, TalkTalk Telecom Limited, 11 Evesham Street, London W11 4AR stating your full name, address, account number and mobile phone number.

Prices

Prices correct at 10/06/2015. For full terms & conditions please visit talktalk.co.uk/policies & for prices and rates visit talktalk.co.uk/pricing


TalkTalk Essentials TV, broadband and calls

TalkTalk Essentials TV, Broadband, evening and weekend calls

£10.00/month TV, totally unlimited broadband and evening and weekend calls plus £16.70/month line rental. Subject to status, acceptance & availability in your area. You must take TalkTalk line rental. 18 months min. term applies. New/reconnect lines may be subject to £20.00 connection fee and credit check; payment by Direct Debit only. A £6.75 router delivery charge will apply. New customers are entitled to a YouView box worth £149.00. £75.00 charge may apply for your YouView box if you leave in your min. term; standard early termination charges still apply. If you already have a set top box and do not want your YouView box we will be unable to process your order online, please call 0800 049 9999. £50.00 installation options: engineer installation or Speedy Install. £50.00 Welcome Credit applied to your bill only when you make your order online and select Speedy Install and a TV Help engineer visit is free when booked within 10 days of receiving your YouView box, thereafter standard engineer charges apply. Optional powerline adapters from £35.00. YouView subject to aerial reception, min. line speed of 3Mb (5Mb for TV Boosts).

Monthly allowance

There is a monthly unbilled allowance applied to all TalkTalk packages. If you exceed your allowance you will be barred from making outgoing calls from your TalkTalk landline (excluding calls to the emergency services) and you will be unable to rent films from TalkTalk Box Office. You will remain liable for all charges in excess of your allowance limit. Please check My Account for further details.

Britain's lowest priced TV, broadband and calls package [based on standard price over 18 months]

18 months cost comparison based on standard online price of TalkTalk Essentials TV compared to: BT Broadband Extra, TV Starter and Evening & Weekend calls at £5.00/month for 12 months, £22.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery and £35 TV Activation Fee (incl. unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk, BT Parental Controls & 10Gb usage limit); Sky Entertainment & Broadband Lite at £21.50/month plus £16.40/month line rental, 12 months min. term and £2.18 router delivery (incl. weekend calls, Sky+HD box and Sky Go); and Virgin Media Big Easy Collection at £22.00/month plus £16.99/month line rental, 18 months min. term (incl. 50GB, weekend calls and 500GB TiVo box). Price comparison as per talktalk.co.uk, bt.com, sky.com and virginmedia.com; correct as of 09/04/2015; uses standard pricing only and excludes all promotions, new line installation and connection charges. Current BT online promotion: £75.00 Sainsbury's Voucher. Current Sky online promotion: £10.75 discount for 6 months and choice of £25.00 voucher (M&S, Tesco or prepaid Mastercard). Current Virgin Media online promotions: &9.01/month discount for 12 months.

Evening & Weekend calls to UK landlines

Landline calls are available between 7pm to 7am weekdays, and between midnight Friday & midnight Sunday. The offer applies to calls to UK numbers starting 01/02/03 only (excludes calls to Channel Island, dial-up internet, indirect access & all other numbers). The standard rate for calling UK landlines is 11.5p/minute. From 1st July 2015, calls to numbers starting with 08/09/118 (excluding 0800) will be charged at our standard access charge of 5ppm + 3rd party service charge. Calls to numbers starting with 070 will cost no more than 50.88p/minute. Calls to 0871 will cost no more than 14.16p/ minute & to 070 no more than 50.88p/ minute. All chargeable calls subject to 16p connection fee. Max 60 minutes/call then charged at standard rate.

Unlimited calls to TalkTalk customers

We offer unlimited calls between most TalkTalk customers. Unfortunately this offer doesn't relate to calls made through a TalkTalk four-digit access code or dialler box. The maximum call time is 3 hours per call but if you would like to keep chatting you can call back before 3 hours is up to avoid our standard call rate charges.

HomeSafe®

Applies security features to your broadband at the point of entry to your home to protect every Internet enabled device without additional software downloads.

Value Line rental

Value Line rental (VLR) is a 10% saving on standard line rental available to customers paying in advance for 12 months by debit/credit card. Standard early termination charges still apply. Customers currently on discounted line rental will lose their existing discount. Existing customers already on VLR who upgrade to a different TalkTalk package will incur full line rental cost at the end of the VLR initial term. TalkTalk reserves the right to charge line rental to the full price should the initial upfront payment be reversed or charged back.

TalkTalk Box Office

TalkTalk Box Office films are an additional cost. Movie rentals typically range from £2.50 to £5.50 per film. Movies are available for a 48-hour period. Charges for selected titles will be added to your next monthly bill.

TV Boosts

Additional monthly cost, billed in advance. Boosts range from £5.00 to £40.00 a month. All Boosts have a min. 1 month commitment. Once added, you'll continue to receive the Boost until you opt-out or your contract ends. If we are unable to provision the Boost from the start of the billing period, you'll be charged the pro-rated amount. You must give 48hrs notice to remove a Boost. TV Boost structures and prices are subject to change. Programmes and channels are subject to change. Channels on all purchased TV Boosts are available via the TalkTalk Player and the YouView Guide. For boosts to be available instantly, please activate on screen.

7-day catch up

Catch up available for certain channels only and not all programmes available on channels where catch up is available.

Important information about your speed estimate

We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our broadband services. We'll do everything we can to try and give you a great experience online but the speed you experience is likely to be affected by certain things outside of our control like the distance your home is from the telephone exchange, the specification of your PC and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the Internet.

Your Details

We may contact you about our product and services. If you do not wish your details to be used for this purpose, please write to us c/o The Data Controller, TalkTalk Telecom Limited, 11 Evesham Street, London W11 4AR stating your full name, address, account number and mobile phone number.

Prices

Prices correct at 10/06/2015. For full terms & conditions please visit talktalk.co.uk/policies & for prices and rates visit talktalk.co.uk/pricing


*TalkTalk Plus TV, broadband and calls

TalkTalk Plus TV, broadband and anytime calls

£20.00/month TV, totally unlimited broadband, and anytime calls plus £16.70/month line rental. Subject to status, acceptance & availability in your area. You must take TalkTalk line rental. 18 months min. term applies. New/reconnect lines may be subject to £20 connection fee and credit check; payment by Direct Debit only. A £6.75 router delivery charge will apply. New customers entitled to a YouView+ box worth £299. £75 charge may apply for your YouView+ box if you leave in your min. term; standard early termination charges still apply. If you already have a set top box and do not want our YouView+ box we will be unable to process your order online, please call the sales team on 0800 049 9999. £50 installation options: engineer installation or Speedy Install. £50 Welcome Credit applied to your bill only when you make your order online and select Speedy Install and a TV Help engineer visit is free when booked within 10 days of receiving your YouView+ box, thereafter standard engineer charges apply. Optional powerline adapters from £35. YouView subject to aerial reception and min. line speed of 3Mb (5Mb for TV Boosts).

Terms of Plus TV free mobile SIM

You can sign up and benefit from a free mobile Value SIM only worth £5.00 per month if you are in contract for your Plus TV package. This represents a saving of £90.00 over the length of the 18 months Plus TV contract. The mobile SIM offer consists of a £5.00 monthly discount redeemable on a mobile Value SIM only plan with 100 minutes to call UK numbers, 250 text messages and 100MB of data to use every month. You can double your data allowance if you request your mobile SIM offer online. The mobile SIM offer cannot be used as a discount on other mobile services. If you change your broadband/TV plan or cancel your TalkTalk landline, the discount will be cancelled and you'll be charged the full monthly fee on your TalkTalk mobile bill. The mobile SIM plan in this offer can be cancelled at any time, at the customer request, with 30 days notice. Offer subject to change or withdrawal at any time.

Monthly allowance

There is a monthly unbilled allowance applied to all TalkTalk packages. If you exceed your allowance you will be barred from making outgoing calls from your TalkTalk landline (excluding calls to the emergency services) and you will be unable to rent films from TalkTalk Box Office. You will remain liable for all charges in excess of your allowance limit. Please check My Account for further details.

Britain's lowest priced TV, broadband and calls package [based on standard price over 18 months]

18 months cost comparison based on standard online price of TalkTalk Plus TV compared to: BT Unlimited Broadband & TV Essentials and Anytime Calls at £25.50/month for 12 months then £30.50/month, plus £16.99/month line rental, £6.95 router delivery charge, £35.00 TV activation fee and 12 months min. term (incl. unlimited wi-fi, 5GB BT Cloud, Home Hub 4, SmartTalk & BT Sport App); Sky Entertainment Pack & Broadband Unlimited & Anytime Calls at £34.00/month plus £16.40/month line rental, £2.18 router delivery, £25 Installation fee and 12 months min. term (incl. unlimited Wi-Fi, Sky Go, and Sky+ HD Box); and Virgin Media Big Easy Collection (50MB) & Anytime Calls at £30.00/month plus £16.99/month line rental, 18 months min. term (incl. 500GB TiVo box). Price comparison as per talktalk.co.uk, bt.com, sky.com and virginmedia.com; correct as of 09/04/2015; uses standard pricing only and excludes all promotions, new line installation and connection charges. Current BT online promotion: £75.00 Sainsbury's Voucher. Current Sky online promotion: £14.50 discount for first 6 months, £3.75 discount from months 7-12 and choice of £25.00 voucher (M&S, Tesco or prepaid Mastercard). Current Virgin Media online promotions: £9.01/month discount for 12 months.

Anytime calls

Applies to UK numbers starting 01/02/03 only (excludes calls to Channel Islands, dial-up internet, indirect access & all other numbers). Max 60 minutes/call then charged at standard rate. The standard rate for calling UK landlines is 11.5p/minute. From 1st July 2015, calls to numbers starting with 08/09/118 (excluding 0800) will be charged at our standard access charge of 5ppm + 3rd party service charge. Calls to numbers starting with 070 will cost no more than 50.88p/minute. All chargeable calls subject to 16p connection fee.

Unlimited calls to TalkTalk customers

We offer unlimited calls between most TalkTalk customers. Unfortunately this offer doesn't relate to calls made through a TalkTalk four-digit access code or dialler box. The maximum call time is 3 hours per call but if you would like to keep chatting you can call back before 3 hours is up to avoid our standard call rate charges.

HomeSafe®

Applies security features to your broadband at the point of entry to your home to protect every Internet enabled device without additional software downloads.

Value Line rental

Value Line rental (VLR) is a 10% saving on standard line rental available to customers paying in advance for 12 months by debit/credit card. Standard early termination charges still apply. Customers currently on discounted line rental will lose their existing discount. Existing customers already on VLR who upgrade to a different TalkTalk package will incur full line rental cost at the end of the VLR initial term. TalkTalk reserves the right to charge line rental to the full price should the initial upfront payment be reversed or charged back.

Sky Entertainment Channels

Sky Entertainment channels included: Sky 1, Sky 2, Sky Living, Real Lives, Sky Arts and Sky Sports News. Channels subject to change. Channels only available to Plus TV customers with line speeds higher of 5Mb or more. Customers with speeds between 3-4.99Mb will get PictureBox Films with their Plus TV package instead.

TalkTalk Box Office

TalkTalk Box Office films are an additional cost. Movie rentals typically range from £2.50 to £5.50 per film. Movies are available for a 48-hour period. Charges for selected titles will be added to your next monthly bill.

TV Boosts

Additional monthly cost, billed in advance. Boosts range from £5.00 to £40.00 a month. All Boosts have a min. 1 month commitment. Once added, you'll continue to receive the Boost until you opt-out or your contract ends. If we are unable to provision the Boost from the start of the billing period, you'll be charged the pro-rated amount. You must give 48hrs notice to remove a Boost. TV Boost structures and prices are subject to change. Programmes and channels are subject to change. Channels on all purchased TV Boosts are available via the TalkTalk Player and the YouView Guide. For boosts to be available instantly, please activate on screen.

7-day catch up

Catch up available for certain channels only and not all programmes available on channels where catch up is available.

Important information about your speed estimate

We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our broadband services. We'll do everything we can to try and give you a great experience online but the speed you experience is likely to be affected by certain things outside of our control like the distance your home is from the telephone exchange, the specification of your PC and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the Internet.

*Super Router comparison vs. BT, Virgin, EE & Sky

Correct as of 25/03/2015. Testronics independent test results 2014 & 2015 in which the Super Router was compared to the BT Home Hub 4, BT Home Hub 5, Virgin Superhub 2, Sky Hub SR101, Sky Hub SR101 and EE Bright Box 2.

Your Details

We may contact you about our product and services. If you do not wish your details to be used for this purpose, please write to us c/o The Data Controller, TalkTalk Telecom Limited, 11 Evesham Street, London W11 4AR stating your full name, address, account number and mobile phone number.

Prices

Prices correct at 10/06/2015. For full terms & conditions please visit talktalk.co.uk/policies & for prices and rates visit talktalk.co.uk/pricing


*All-in SIM

All-in SIM Offer

3G SIM-only plan with 2000 minutes, unlimited texts and 2GB of data, 30 day min. term for £24 per month. Introductory offer: Monthly fee now £12 per month with additional monthly boosts for unlimited minutes and data. Unlimited Calls and Data Boosts: Only available to customers operating within our Good Network Guidelines. Go to talktalk.co.uk/goodnetwork for further details. In order to maintain a consistent flow of network traffic for all our customers, we carry out network flow measures. 30 day min. term applies to each of the additional unlimited minutes and unlimited data boosts. You or we may choose not to renew the contract. Only available to TalkTalk residential broadband customers for non-business use. Payment by Direct Debit only. Offer not available in conjunction with any other TalkTalk Mobile discounts or vouchers. Unlimited texts to standard UK mobiles only. Monthly text allowance excludes premium rate SMS and photo messaging. If at any time you are not a TalkTalk broadband customer the introductory offer will be lost (thereafter £24 per month without unlimited minutes and data boosts). Smartphone usage only; not to be used for tethering or on any other device such as Mifi devices, tablets, laptops or dongles. All offers and prices subject to change or withdrawal at any time. Offer available for those who sign up before 14th August 2015. Unlimited Calls Boost: includes UK landlines starting 01, 02, 03 only and mobile numbers registered and located on a UK network and starting 07. 0845, 0870, 0844 and 0871 charged at 35p per minute. Excludes Channel Island, non-geographic, premium rate, Directory Enquiry, free phone numbers starting 08 (except 0800 benefit claim numbers), non-standard 07 & any numbers TalkTalk believe are being used for call forwarding services, onward calling services or pay a revenue share. Go to talktalk.co.uk/mobilepricing for further details. Network coverage provided by our partner Vodafone.

Britain's lowest price unlimited SIM

Comparison based on standard online prices of TalkTalk's Unlimited SIM compared to other providers' unlimited data/text/minutes SIM-only plans: Three's All You Can Eat unlimited SIM plan (12 months contract, includes 4G and calls to UK landlines, mobiles and 0800/0808 numbers only).


*TalkTalk Fibre Broadband

Fibre Broadband

Subject to availability, network capacity, location, min. speed, £50 connection fee and a new min. 18 months contract. Top speed depends upon line and location. Available to new and existing customers with SimplyBroadband, Essentials or Plus packages from £10/a month in addition to your package cost and TalkTalk line rental of £16.70. Payment by Direct Debit only.

Up to 5 times faster

Up to speed of TalkTalk Fibre product compared to UK average of standard (ADSL) download speed from Ofcom broadband performance report October 2014.

99.99% Reliability

We estimate your future broadband speed based on several factors including the length of your telephone line to the exchange and the speed of similar lines in your area. Please note that the actual speed you will get might be higher, or lower, depending on the quality of your individual telephone line and the time of day you are using the internet. We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our broadband services. We'll do everything we can to try and give you a great experience online but the speed you experience is likely to be affected by certain things outside of our control like the distance your home is from the telephone exchange, the specification of your PC and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the Internet.

Important information about your speed estimate

We know how important broadband speeds are to our customers which is why we've signed up to Ofcom's broadband speeds voluntary code of practice and why we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our Fibre optic broadband services.

*Super Router comparison vs. BT, Virgin, EE & Sky

Correct as of 25/03/2015. Testronics independent test results 2014 & 2015 in which the Super Router was compared to the BT Home Hub 4, BT Home Hub 5, Virgin Superhub 2, Sky Hub SR101, Sky Hub SR101 and EE Bright Box 2.

We'll do everything we can to try and give you a great experience online but the speed you experience is likely to be affected by certain things outside of our control like the distance your home is from the telephone exchange, the specification of your PC and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the Internet. Standard broadband refers to ADSL broadband. Average upload speeds based on average speeds experienced by customers trialling our Fibre Broadband service.


£75 Love2shop voucher
Voucher Lock Up
Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...
Our Voucher offers are exclusive to new customers who order online, switch from BT, Sky or Plus.net and keep their existing landline number.
£75 Love2shop voucher
Voucher Lock Up
Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...
Our Voucher offers are exclusive to new customers who order online, switch from BT, Sky or Plus.net and keep their existing landline number.
£75 Love2shop voucher
Voucher Lock Up
Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...
Our Voucher offers are exclusive to new customers who order online, switch from BT, Sky or Plus.net and keep their existing landline number.
£75 Love2shop voucher
Voucher Lock Up
Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...
Our Voucher offers are exclusive to new customers who order online, switch from BT, Sky or Plus.net and keep their existing landline number.
£75 Love2shop voucher
Voucher Lock Up
Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...
Our Voucher offers are exclusive to new customers who order online, switch from BT, Sky or Plus.net and keep their existing landline number.
£75 Love2shop voucher
Voucher Lock Up
Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...
Our Voucher offers are exclusive to new customers who order online, switch from BT, Sky or Plus.net and keep their existing landline number.
£75 Love2shop voucher
Voucher Lock Up
Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...
Our Voucher offers are exclusive to new customers who order online, switch from BT, Sky or Plus.net and keep their existing landline number.
£75 Love2shop voucher
Voucher Lock Up
Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...
Our Voucher offers are exclusive to new customers who order online, switch from BT, Sky or Plus.net and keep their existing landline number.