Accessibility options

SimplyBroadband

Up to 17Mb



SAVE up to £206 vs BT*

Compare prices vs. BT, Sky & Virgin
SimplyBroadband
  • Totally unlimited broadband up to 17Mb
  • FREE calls between TalkTalk customers
  • Advanced technology router
  • NEW! Talk2Go App - take your landline on the move with our new app
  • HomeSafe - our online protection already trusted by over 1 million homes.
SimplyBroadband
HALF PRICE for 6 months

EssentialsTV

TV, broadband & calls


SAVE up to £52 vs BT*

Compare prices vs. BT, Sky & Virgin
Essentials TV
  • Advanced technology router
  • YouView box included (usually £149)
  • Totally unlimited broadband up to 17Mb
  • Evening & weekend calls to UK landlines
  • 7 day catch up on your TV
  • Pause and rewind live TV, up to 30 minutes
  • NEW! Take your TV on the move with our new TV2Go app
  • NEW! Take your calls on the move with our new Talk2Go app
  • HomeSafe® Ground breaking online protection for the whole home
  • Add Sky entertainment, Sports and Movies

Essentials TV Half Price for 6 months
Half Price for 6 months

Totally unlimited broadband

With no caps, we won't slow you down at peak times.

Get Simply Broadband

HomeSafe®

Helps protect every device connected to your TalkTalk broadband - it's totally free and easy to set-up.

Get Simply Broadband

£ Love2shop voucher with every SimplyBroadband package

Love2shop vouchers can be spent at over 20,000 high street stores including Argos, Boots, Debenhams, Toys 'R' Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more...

This is a limited online exclusive offer. Applicable to new online customers only and not available to customers who require a new telephone line or number.

More about SimplyBroadband...


  •  

    Totally unlimited broadband up to 17Mb and we'll never slow you down

  •  

    HomeSafe® Ground breaking online protection for the whole home

  •  

    Advanced wireless router, for a strong and reliable connection

  •  

    FREE calls between TalkTalk customers

  •  

    NEW! Talk2Go App - take your landline on the move with our new app

  •  

    No calls included, pay for what you use and nothing more

  •  

    Limit on standard monthly call charges, to help you manage your bills

  •  

    18 month contract

SBB
SBB
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Simplifydigital Award
 

Voted by our customers

'Best Value Broadband, Phone & TV provider'

Simplifydigital Consumer Choice Awards 2014

Simplifydigital Award
What else can I add?
£
7.50
a month
Anytime UK Calls Boost

Get superchatty with no worries. Landline or mobile, you can talk as long as you like 24/7

 
£
5
a month
International Calls Boost
Call landlines and mobiles in 53 destinations as often as you like, day or night. Includes Australia, USA and Europe
 
£
2
a month
Super Safe Boost

Keep computers and laptops safe from internet nasties on mobile networks or any Wi-Fi

Ready to join TalkTalk and get HALF PRICE SimplyBroadband?

Compare our amazing broadband and TV packages

PackagesUnlimited broadband7 day
Catch-up TV
Pause & rewind TVRecord Live TV7 Sky ChannelsInclusive phone calls

Need more speed?

Get Fibre with your order

Monthly cost
+ £16.70 monthly line rental
SimplyBroadbandavailable - - - - -
£1.75
Essentials TVavailableavailableUp to
30 mins
- - Evening & weekends
£4.25
Plus TVavailableavailableavailableavailableavailableAnytime
£9.25
 

How fast will my broadband be?

We'll give you the fastest broadband your phone line can handle. The top speed will depend on the quality of your phone line and where you live.

How much can I download?

As much as you want! Our SimplyBroadband package has an unlimited download allowance giving you access to as much music, film and TV as you like.

Can I still make calls?

Yes, but if you make calls without a calling boost, you will be charged our standard rates. Remember that there is a £50 call usage limit as part of the SimplyBroadband package. We will let you know as you get close to this limit. For details on pricing please visit www.talktalk.co.uk/pricing

What if I don't want to make any calls at all?

You have the option to block all outgoing calls on your line to help further control your spend. You can do this by calling our customer services department. You will always be able to make calls to emergency services (999, 112). Contact us

Can I use this package without a phone?

Yes, if you only want to use our service for using the internet, you do not need to plug in a phone.

Why do you ask for my telephone number?

We need your phone number so we can check the phone line at your address. This also helps us to calculate the broadband speed you can get. If our checks show there isn't a working phone line at your address you may need a new one. This isn't a problem, you simply tell us a convenient date and time for one of our friendly engineers to visit.

Why do you charge line rental for broadband?

Line rental is the cost that all phone and broadband providers charge for an active phone line into your home. Some providers use phone lines that are owned by BT which can mean higher line rental. At TalkTalk we own all our telephone lines and that's why we can offer such great value broadband and competitive priced line rental. You could save even more by taking our annual Value Line Rental.

Can I keep my phone number?

Yes, most customers can keep their existing phone number. If you need a new phone line installed at your premises, then we will provide you with a new phone number.

What happens if I'm switching from another broadband provider?

Switching to TalkTalk couldn't be easier. All you need to do is choose the package you want and we take care of the rest. Your old service will be cancelled as soon as your TalkTalk service starts so there won't be any overlap and you won't be double-charged. Your previous provider will credit you for any unused line rental.

How do I cancel my order if I change my mind?

If for any reason you change your mind before your service goes live, please call us on 0870 0878038.

Why can't I buy Tesco Broadband any more?

On 7th January 2015, Tesco completed the sale of its broadband and homephone business to TalkTalk. This means that later this year, TalkTalk will become the provider of your broadband and homephone service.

What does this mean for existing customers?
You will not experience any changes to your service for the time being. We will continue to be the provider of your broadband and homephone service and are here to answer any queries you may have. We are working on the transfer of your service to TalkTalk and we expect this to take place over several months. We are committed to ensuring that you will be kept fully informed throughout this period of time and will be in contact with more information and the choices available to you before the transfer.

What does this mean for new customers?
If you are not currently a Tesco Broadband & Homephone customer, you can sign up to one of TalkTalk's great offers. Choose the package that suits your needs and check the availability of TalkTalk in your area. Please note that if you do choose to sign up, your broadband and homephone service will be with TalkTalk.

Why choose TalkTalk?

  • Free connection for new lines (Tesco new line charge £35)
  • Totally unlimited broadband (up to 17Mb) that will never slow down, even at peak hours
  • Enjoy even more FREE calls with 3.6 million TalkTalk customers
  • Save an extra £126 a year with TalkTalk's Free Privacy (Caller Display, Anonymous Caller Reject, Withhold number, Customer initiated controlled barring) and Voicemail features
  • NEW! FREE Talk2Go App - take your landline on the move with our new app
  • Need more speed? Add superfast broadband with TalkTalk Fibre for just £5 extra a month
  • Need Evening/Weekend or Anytime UK Calls? Save £1.75 a month for 12 months against Tesco with our Essentials TV package or Plus TV package and get TalkTalk TV as well. TalkTalk TV includes:
    - YouView/YouView+ box worth £149/£299
    - 7-day catch up on your TV
    - Pause and rewind live TV (you can record with Plus TV)
    - Add or remove extra TV channels, including Sky with no annual commitment
    - Watch NetFlix on TalkTalk TV

Small print


*† Online Promotion

6 months free SimplyBroadband and Fibre

Available to new SimplyBroadband customers only. 100% monthly subscription discount for SimplyBroadband and Fibre Medium will be applied to the first 6 bills; full monthly package price payable thereafter. Line rental, calls and other charges still apply as standard. Half price connection fee (via a £25 welcome credit added to your bill). Offer available online until 26/03/2015 but is subject to removal or change and may be withdrawn at any time.

Half price SimplyBroadband

Available to new broadband customers only. Half price monthly subscription discount will be applied to the first 6 bills; full monthly package price payable thereafter. Line rental, calls and other charges still apply as standard. Free broadband connection (via a welcome credit added to your bill). Offer available online until 26/03/2015 but is subject to removal or change and may be withdrawn at any time.

Half Price Essentials TV

Available to new and existing TV customers. Half price monthly discount on Essentials TV will be applied to the first 6 bills; full monthly package price payable thereafter. Line rental, calls and other charges still apply as standard. Free TV connection (via a welcome credit added to your bill). Offer available online until 26/03/2015 but is subject to removal or change and may be withdrawn at any time.

Half Price Plus TV

Available to new and existing TV customers. Half price monthly discount on Plus TV will be applied to the first 6 bills; full monthly package price payable thereafter. Line rental, calls and other charges still apply as standard. Free TV connection (via a welcome credit added to your bill). Offer available online until 26/03/2015 but is subject to removal or change and may be withdrawn at any time.

Half Price TV with free Fibre

Available to new and existing TV customers only. 100% monthly fibre discount will be applied to the first 6 bills when taken with any half price TV promotion. Full monthly subscription price payable thereafter. Package costs, line rental, calls and other charges still apply as standard (unless otherwise stated). Free TV connection fee; half price fibre connection fee (both applied via welcome credits added to your bill). Offer available online until 26/03/2015 but is subject to removal or change and may be withdrawn at any time.

Free Fibre Medium for 6 months

Available to new and existing customers. 100% monthly fibre discount will be applied to the first 6 bills. £10 per month thereafter. Package costs, line rental, calls and other charges still apply as standard (unless otherwise stated). Half price connection fee for new customers (to be applied via a welcome credit to your bill); £50 connection fee for existing customers. Offer available online until 26/03/2014 but is subject to removal or change and may be withdrawn at any time.

£5 off Fibre Large

Available to new and existing customers only. £5 discount per month will be applied to the first 6 bills. Full monthly subscription price thereafter. Package costs, line rental, calls and other charges still apply as standard(unless otherwise stated). Half price fibre connection fee for new TalkTalk customers (via a welcome credit added to your bill); £50 Fibre connection fee applies to existing customers. Offer available online until 26/03/2015 but is subject to removal or change and may be withdrawn at any time.

3 months half price Sky Sports boost offer

Min. 5Mb line speed required. Existing TV customers who add the Sky Sports boost get 50% off the standard price for 3 months (applied as a credit to your bills). 1 month min. term applies. Standard prices apply after promo period and are subject to change. All other charges still apply as standard. Offer available until 30/04/2015 but is subject to removal or change and may be withdrawn at any time.

3 months half price Sky Movies Boost offer

Min. 5Mb line speed required. New and existing TV customers who add the Sky Movies Boost to their package get 50% off the standard price for 3 months (applied as a credit to your bills). 1 month min. term applies. Standard price applies after promo period and is subject to change. All other charges still apply as standard. Offer available until 30/04/2015 but is subject to removal or change and may be withdrawn at any time.

3 months half price Entertainment Boost offer

Min. 5Mb line speed required. New and existing TV customers who add the Entertainment Boost get 50% off the standard price for 6 months (applied as a credit to your bills). 1 month min. term applies. Standard prices apply after promo period and are subject to change. All other charges still apply as standard. Offer available until 02/04/2015 but is subject to removal or change and may be withdrawn at any time.

Save £206.42 vs BT on TalkTalk SimplyBroadband

18 months cost comparison of standard online price of TalkTalk SimplyBroadband (£3.50/month plus £16.70/month line rental, £6.75 router delivery charge and 18 months min. term) compared to BT Unlimited Broadband at £13.00/month for 12 months, £18.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery (incl. unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk & BT Parental Controls). Price comparison uses standard online pricing only and excludes all promotions, new line installation and connection charges. Current BT online promotion: £50.00 Sainsbury's gift card. Prices correct at 17/02/2015.

Save £52.42 vs BT on TalkTalk Essentials TV, broadband & calls

18 months cost comparison of TalkTalk Essentials TV (£8.50/month plus £16.70/month line rental, £6.75 router delivery charge and 18 months min. term) compared to BT Broadband, TV Starter & Weekend calls at £4.75/month for 12 months, £18.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery and £35 TV Activation Fee (incl. unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk & BT Parental Controls & 10Gb usage limit). Price comparison uses standard online pricing only and excludes all promotions, new line installation and connection charges. Current BT online promotion: £50.00 Sainsbury's gift card. Prices correct at 17/02/2015.

Save £196.42 vs BT on TalkTalk Plus TV, broadband and calls

18 months cost comparison of TalkTalk Plus TV (£18.50/month plus £16.70/month line rental, £6.75 router delivery charge and 18 months min. term) compared to BT Unlimited Broadband, TV Essentials & Anytime Calls at £20.50/month for 12 months, £30.50/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery and £35 TV Activation Fee (incl. unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk & BT Parental Controls). Price comparison uses standard online pricing only and excludes all promotions, new line installation and connection charges. Current BT online promotion: £50.00 Sainsbury's gift card. Prices correct at 17/02/2015.

Save £177.42 vs BT on SimplyBroadband with Fibre Medium

18 months cost comparison based on promotional offer of TalkTalk SimplyBroadband and Fibre Medium (free for 6 months, £3.5/month thereafter, plus ££16.70/month line rental, £6.75 router delivery charge, £50 fibre connection fee and 18 months min. term) compared to standard online price of BT Unlimited Infinity 1 at £18.00/month for 12 months, £23.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery, £30 fibre activation fee, (incl. unlimited wi-fi, 50GB BT Cloud, BT Sport App & online player, BT Home Hub 5, BT SmartTalk, BT Parental Controls and £100.00 Sainsbury's voucher). Price comparison excludes new line installation and connection charges. Prices correct at 18/02/2015.

TV engineer installation

£25.00 welcome credit is available to all customers signing up to TV via talktalk.co.uk. If TalkTalk need to change your appointment, we will text you with a new date and time slot. If for any reason, you are unable to make this appointment, please contact us or visit MyAccount. A decision making adult, preferably the account holder, will need to be available for the duration of the appointment time. If no adult is present, we will be unable to connect the service and you may be charged. Subscription fees, line rental, calls & other charges still apply as standard. Line rental & subscription fee is subject to change. Promotion may be withdrawn at any time.

£5 off Fibre large (Ultrafast York offer)

Only applies to Large Fibre Broadband package (speeds up to 76Mb) for customers in York who express an interest in being updated in Britain's first ultrafast city. £5 discount per month will be applied to the first 18 bills. Package costs, line rental, calls and other charges still apply as standard. Offer subject to removal or change and may be withdrawn at any time. Subject to availability, network capacity, location, minimum speed, £50.00 connection fee and a new min 18 months contract. Top speed depends upon line and location. Available to new and existing customers with Essentials or Plus packages from £10/a month in addition to your package cost and TalkTalk line rental of £16.70. Payment by Direct Debit only.


TalkTalk SimplyBroadband

TalkTalk SimplyBroadband

£3.50 a month plus £16.70 per month line rental. A 18 months min. term and a £6.75 router delivery charge and £50.00 connection fee applies. Subject to status, acceptance & availability in your area. Payment by Direct Debit only. Line rental and subscription fee subject to change. All standard call charges and restrictions apply. The standard rate for calling UK landlines is 11.5p/minute. Calls to 0871 will cost no more than 14.16p/minute & to 070 no more than 50.88p/minute. All chargeable calls subject to 16p connection fee. Promotional offers from Essentials or Plus packages are not available in conjunction with the SimplyBroadband package.

Monthly allowance

There is a monthly unbilled allowance applied to all TalkTalk packages. If you exceed your allowance you will be barred from making outgoing calls from your TalkTalk landline (excluding calls to the emergency services) and you will be unable to rent films from TalkTalk Box Office. You will remain liable for all charges in excess of your allowance limit. Please check My Account for further details.

Britain's lowest priced totally unlimited broadband [based on standard price over 18 months]

18 months cost comparison based on standard online price of TalkTalk SimplyBroadband compared to: BT Unlimited Broadband at £13.00/month for 12 months then £18.00/month plus £16.99/month line rental, £6.95 router delivery charge and 12 months min. term (incl. unlimited UK, 0870 and 0845 calls at weekends, unlimited wi-fi, 5GB BT Cloud, Home Hub 4, SmartTalk & BT Sport App); Sky Broadband Unlimited at £7.50/month plus £16.40/month line rental, £2.18 router delivery charge and 12 months min. term (incl. weekend calls); Virgin Media Broadband 50MB at £28.50/month, £49.95 activation fee with 12 months min. term; and PlusNet (a BT group company) Unlimited Broadband at £9.99/month plus £15.95/month line rental, £5.99 postage and 12 months min. term. Price comparison as per talktalk.co.uk, bt.com, sky.com, virginmedia.com and plus.net; correct as of 17/02/2015; uses standard pricing only and excludes all promotions, new line installation and connection charges. Current BT online promotion: £50.00 Sainsbury's gift card. Current Sky online promotion: 12 months free and £100.00 M&S voucher. Current PlusNet online promotion: £7.49 discount/month for 12 months and £50 cashback.

Call charges

All calls will be charged at the standard rate except calls to TalkTalk customers which are inclusive up to a max of 180 minutes, then charged at standard rates.

Unlimited calls to TalkTalk customers

We offer unlimited calls between most TalkTalk customers. Unfortunately this offer doesn't relate to calls made through a TalkTalk four-digit access code or dialler box. The maximum call time is 3 hours per call but if you would like to keep chatting you can call back before 3 hours is up to avoid our standard call rate charges.

HomeSafe®

Applies security features to your broadband at the point of entry to your home to protect every Internet enabled device without additional software downloads.

Value Line rental

Value Line rental (VLR) is a 10% saving on standard line rental available to customers paying in advance for 12 months by debit/credit card. Standard early termination charges still apply. Customers currently on discounted line rental will lose their existing discount. Existing customers already on VLR who upgrade to a different TalkTalk package will incur full line rental cost at the end of the VLR initial term. TalkTalk reserves the right to charge line rental to the full price should the initial upfront payment be reversed or charged back.

Important information about your speed estimate

We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our broadband services. We'll do everything we can to try and give you a great experience online but the speed you experience is likely to be affected by certain things outside of our control like the distance your home is from the telephone exchange, the specification of your PC and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the Internet.

Your Details

We may contact you about our product and services. If you do not wish your details to be used for this purpose, please write to us c/o The Data Controller, TalkTalk Telecom Limited, 11 Evesham Street, London W11 4AR stating your full name, address, account number and mobile phone number.

Prices

Prices correct at 17/02/2015. For full terms & conditions please visit talktalk.co.uk/policies & for prices and rates visit talktalk.co.uk/pricing


TalkTalk Essentials TV, broadband and calls

TalkTalk Essentials TV, Broadband, evening and weekend calls

£8.50/month TV, totally unlimited broadband and evening and weekend calls plus £16.70/month line rental.Subject to status, acceptance & availability in your area. You must take TalkTalk line rental. 18 months min. term applies. New/reconnect lines may be subject to £20.00 connection fee and credit check; payment by Direct Debit only. A £6.75 router delivery charge will apply. New customers are entitled to a YouView box worth £149.00. £75.00 charge may apply for your YouView box if you leave in your min. term; standard early termination charges still apply. If you already have a set top box and do not want your YouView box we will be unable to process your order online, please call 0800 049 9999. £50.00 installation options: engineer installation or Speedy Install. £50.00 Welcome Credit applied to your bill only when you make your order online and select Speedy Install and a TV Help engineer visit is free when booked within 10 days of receiving your YouView box, thereafter standard engineer charges apply. Optional powerline adapters from £35.00. YouView subject to aerial reception, min. line speed of 3Mb (5Mb for TV Boosts).

Monthly allowance

There is a monthly unbilled allowance applied to all TalkTalk packages. If you exceed your allowance you will be barred from making outgoing calls from your TalkTalk landline (excluding calls to the emergency services) and you will be unable to rent films from TalkTalk Box Office.You will remain liable for all charges in excess of your allowance limit. Please check My Account for further details.

Britain's lowest priced TV, broadband and calls package [based on standard price over 18 months]

18 months cost comparison based on standard online price of TalkTalk Essentials TV compared to: BT Broadband, TV Starter & Weekend calls at £4.75/month for 12 months, £18.00/month thereafter, plus £16.99/month line rental, 12 months min. term, £6.95 hub delivery and £35 TV Activation Fee (incl. unlimited wi-fi, 5GB BT Cloud, BT Sport App & online player, BT Home Hub 4, BT SmartTalk, BT Parental Controls & 10Gb usage limit); Sky Entertainment & Broadband Lite at £21.50/month plus £16.40/month line rental, 12 months min. term and £2.18 router delivery (incl. weekend calls, Sky+HD box and Sky Go); and Virgin Media Big Easy Collection at £22.00/month plus £16.99/month line rental, 18 months min. term (incl. 50GB, weekend calls and 500GB TiVo box). Price comparison as per talktalk.co.uk, bt.com, sky.com and virginmedia.com; correct as of 17/02/2015; uses standard pricing only and excludes all promotions, new line installation and connection charges. Current BT online promotion: £50.00 Sainsbury's Voucher. Current Sky online promotion: £10.75 discount for 6 months and choice of £25.00 voucher (M&S, Tesco or prepaid Mastercard). Current Virgin Media online promotions: £6.00/month discount for 12 months.

Evening & Weekend calls to UK landlines

Landline calls are available between 7pm to 7am weekdays, and between midnight Friday & midnight Sunday. The offer applies to calls to UK numbers starting 01/02/03/0845/0870 only (excludes calls to Channel Island, dial-up internet, indirect access & all other numbers). The standard rate for calling UK landlines is 11.5p/minute. Calls to 0871 will cost no more than 14.16p/ minute & to 070 no more than 50.88p/ minute. All chargeable calls subject to 16p connection fee. Max 60 minutes/call then charged at standard rate.

Unlimited calls to TalkTalk customers

We offer unlimited calls between most TalkTalk customers. Unfortunately this offer doesn't relate to calls made through a TalkTalk four-digit access code or dialler box. The maximum call time is 3 hours per call but if you would like to keep chatting you can call back before 3 hours is up to avoid our standard call rate charges.

HomeSafe®

Applies security features to your broadband at the point of entry to your home to protect every Internet enabled device without additional software downloads.

Value Line rental

Value Line rental (VLR) is a 10% saving on standard line rental available to customers paying in advance for 12 months by debit/credit card. Standard early termination charges still apply. Customers currently on discounted line rental will lose their existing discount. Existing customers already on VLR who upgrade to a different TalkTalk package will incur full line rental cost at the end of the VLR initial term. TalkTalk reserves the right to charge line rental to the full price should the initial upfront payment be reversed or charged back.

TalkTalk Box Office

TalkTalk Box Office films are an additional cost. Movie rentals typically range from £2.50 to £5.50 per film. Movies are available for a 48-hour period. Charges for selected titles will be added to your next monthly bill.

TV Boosts

Additional monthly cost, billed in advance. Boosts range from £5.00 to £40.00 a month. All Boosts have a min. 1 month commitment. Once added, you'll continue to receive the Boost until you opt-out or your contract ends. If we are unable to provision the Boost from the start of the billing period, you'll be charged the pro-rated amount. You must give 48hrs notice to remove a Boost. TV Boost structures and prices are subject to change. Programmes and channels are subject to change. Channels on all purchased TV Boosts are available via the TalkTalk Player and the YouView Guide. For boosts to be available instantly, please activate on screen.

7-day catch up

Catch up available for certain channels only and not all programmes available on channels where catch up is available.

Important information about your speed estimate

We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our broadband services. We'll do everything we can to try and give you a great experience online but the speed you experience is likely to be affected by certain things outside of our control like the distance your home is from the telephone exchange, the specification of your PC and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the Internet.

Your Details

We may contact you about our product and services. If you do not wish your details to be used for this purpose, please write to us c/o The Data Controller, TalkTalk Telecom Limited, 11 Evesham Street, London W11 4AR stating your full name, address, account number and mobile phone number.

Prices

Prices correct at 17/02/2015. For full terms & conditions please visit talktalk.co.uk/policies & for prices and rates visit talktalk.co.uk/pricing


TalkTalk Plus TV, broadband and calls

TalkTalk Plus TV, broadband and anytime calls

£18.50/month TV, totally unlimited broadband, and anytime calls plus £16.70/month line rental. Subject to status, acceptance & availability in your area. You must take TalkTalk line rental. 18 months min. term applies. New/reconnect lines may be subject to £20 connection fee and credit check; payment by Direct Debit only. A £6.75 router delivery charge will apply. New customers entitled to a YouView+ box worth £299. £75 charge may apply for your YouView+ box if you leave in your min. term; standard early termination charges still apply. If you already have a set top box and do not want our YouView+ box we will be unable to process your order online, please call the sales team on 0800 049 9999. £50 installation options: engineer installation or Speedy Install. £50 Welcome Credit applied to your bill only when you make your order online and select Speedy Install and a TV Help engineer visit is free when booked within 10 days of receiving your YouView+ box, thereafter standard engineer charges apply. Optional powerline adapters from £35. YouView subject to aerial reception and min. line speed of 3Mb (5Mb for TV Boosts).

Terms of Plus TV free mobile SIM

You can sign up and benefit from a free mobile Value SIM only worth £5.00 per month if you are in contract for your Plus TV package. This represents a saving of £90.00 over the length of the 18 months Plus TV contract. The mobile SIM offer consists of a £5.00 monthly discount redeemable on a mobile Value SIM only plan with 100 minutes to call UK numbers, 250 text messages and 100MB of data to use every month. You can double your data allowance if you request your mobile SIM offer online. The mobile SIM offer cannot be used as a discount on other mobile services. If you change your broadband/TV plan or cancel your TalkTalk landline, the discount will be cancelled and you'll be charged the full monthly fee on your TalkTalk mobile bill. The mobile SIM plan in this offer can be cancelled at any time, at the customer request, with 30 days notice. Offer subject to change or withdrawal at any time.

Monthly allowance

There is a monthly unbilled allowance applied to all TalkTalk packages. If you exceed your allowance you will be barred from making outgoing calls from your TalkTalk landline (excluding calls to the emergency services) and you will be unable to rent films from TalkTalk Box Office. You will remain liable for all charges in excess of your allowance limit. Please check My Account for further details.

Britain's lowest priced TV, broadband and anytime calls package [based on standard price over 18 months]

18 months cost comparison based on standard online price of TalkTalk Plus TV compared to: BT Unlimited Broadband & TV Essentials and Anytime Calls at £25.50/month for 12 months then £30.50/month, plus £16.99/month line rental, £6.95 router delivery charge, £35.00 TV activation fee and 12 months min. term (incl. unlimited wi-fi, 5GB BT Cloud, Home Hub 4, SmartTalk & BT Sport App); Sky Entertainment Pack & Broadband Unlimited & Anytime Calls at £34.00/month plus £16.40/month line rental, £2.18 router delivery, £25 Installation fee and 12 months min. term (incl. unlimited Wi-Fi, Sky Go, and Sky+ HD Box); and Virgin Media Big Easy Collection (50MB) & Anytime Calls at £30.00/month plus £16.99/month line rental, 18 months min. term (incl. 500GB TiVo box). Price comparison as per talktalk.co.uk, bt.com, sky.com and virginmedia.com; correct as of 17/02/2015; uses standard pricing only and excludes all promotions, new line installation and connection charges. Current BT online promotion: £50.00 Sainsbury's Voucher. Current Sky online promotion: £18.25 discount for first 6 months, £7.50 discount from months 7-12 and choice of £25.00 voucher (M&S, Tesco or prepaid Mastercard). Current Virgin Media online promotions: £6.00/month discount for 12 months.

Anytime UK calls

Applies to UK numbers starting 01/02/03/0845/0870 only (excludes calls to Channel Islands, dial-up internet, indirect access & all other numbers). Max 60 minutes/call then charged at standard rate. The standard rate for calling UK landlines is 11.5p/minute. Calls to 0871 will cost no more than 14.16p/minute & to 070 no more than 50.88p/minute. All chargeable calls subject to 16p connection fee.

Unlimited calls to TalkTalk customers

We offer unlimited calls between most TalkTalk customers. Unfortunately this offer doesn't relate to calls made through a TalkTalk four-digit access code or dialler box. The maximum call time is 3 hours per call but if you would like to keep chatting you can call back before 3 hours is up to avoid our standard call rate charges.

HomeSafe®

Applies security features to your broadband at the point of entry to your home to protect every Internet enabled device without additional software downloads.

Value Line rental

Value Line rental (VLR) is a 10% saving on standard line rental available to customers paying in advance for 12 months by debit/credit card. Standard early termination charges still apply. Customers currently on discounted line rental will lose their existing discount. Existing customers already on VLR who upgrade to a different TalkTalk package will incur full line rental cost at the end of the VLR initial term. TalkTalk reserves the right to charge line rental to the full price should the initial upfront payment be reversed or charged back.

Sky Entertainment Channels

Sky Entertainment channels included: Sky 1, Sky 2, Sky Living, Sky Livingit, Sky Arts 1, Sky Arts 2 and Sky Sports News. Channels subject to change. Channels only available to Plus TV customers with line speeds higher of 5Mb or more. Customers with speeds between 3-4.99Mb will get PictureBox Films with their Plus TV package instead.

TalkTalk Box Office

TalkTalk Box Office films are an additional cost. Movie rentals typically range from £2.50 to £5.50 per film. Movies are available for a 48-hour period. Charges for selected titles will be added to your next monthly bill.

TV Boosts

Additional monthly cost, billed in advance. Boosts range from £5.00 to £40.00 a month. All Boosts have a min. 1 month commitment. Once added, you'll continue to receive the Boost until you opt-out or your contract ends. If we are unable to provision the Boost from the start of the billing period, you'll be charged the pro-rated amount. You must give 48hrs notice to remove a Boost. TV Boost structures and prices are subject to change. Programmes and channels are subject to change. Channels on all purchased TV Boosts are available via the TalkTalk Player and the YouView Guide. For boosts to be available instantly, please activate on screen.

7-day catch up

Catch up available for certain channels only and not all programmes available on channels where catch up is available.

Important information about your speed estimate

We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our broadband services. We'll do everything we can to try and give you a great experience online but the speed you experience is likely to be affected by certain things outside of our control like the distance your home is from the telephone exchange, the specification of your PC and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the Internet.

Your Details

We may contact you about our product and services. If you do not wish your details to be used for this purpose, please write to us c/o The Data Controller, TalkTalk Telecom Limited, 11 Evesham Street, London W11 4AR stating your full name, address, account number and mobile phone number.

Prices

Prices correct at 17/02/2015. For full terms & conditions please visit talktalk.co.uk/policies & for prices and rates visit talktalk.co.uk/pricing


TalkTalk Fibre Broadband

Fibre Broadband

Subject to availability, network capacity, location, min. speed, £50 connection fee and a new min. 18 months contract. Top speed depends upon line and location. Available to new and existing customers with SimplyBroadband, Essentials or Plus packages from £10/a month in addition to your package cost and TalkTalk line rental of £16.70. Payment by Direct Debit only.

Up to 5 times faster

Up to speed of TalkTalk Fibre product compared to UK average of standard (ADSL) download speed from Ofcom broadband performance report October 2014.

99.99% Reliability

TalkTalk Network delivers 99.99% average uptime to your local exchange. Other factors affect overall reliability. TalkTalk Network areas only.

Important information about your speed estimate

We know how important broadband speeds are to our customers which is why we've signed up to Ofcom's broadband speeds voluntary code of practice and why we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our Fibre optic broadband services.

We'll do everything we can to try and give you a great experience online but the speed you experience is likely to be affected by certain things outside of our control like the distance your home is from the telephone exchange, the specification of your PC and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the Internet. Standard broadband refers to ADSL broadband. Average download speed on TalkTalk network compared to average UK broadband speeds from October 2014 Ofcom report. Average upload speeds based on average speeds experienced by customers trialling our Fibre Broadband service.